Blog categorized as Optimisation

Virtual Assistants and Thought Leadership

Kia ora! Here at Pūmau Business, we’re not just playing in the virtual assistant space; we're redefining it. As thought leaders in the industry, our mission is centered on providing exceptional anticipatory service, optimising business processes, and ensuring work-life balance for our clients that w...
Word Fatigue in the Post-COVID Era
In a recent networking session, we delved into the topic of buzzwords and our collective reactions to them. It was fascinating to discover that words some of our team members love are not adored by others. The culprit? COVID-19. This pandemic has transformed the way we perceive certain words, attach...
Tips on how to determine whether you need a virtual or an in-person assistant?

Deciding between a virtual or an in-person assistant hinges on several key factors unique to your business's operations, preferences, and objectives. Consider the following aspects to help guide your decision:
  • Nature of Tasks: It's easy to see that If the majority of tasks require physical prese...
Virtual Assistants Role of Adaptability

Life is a journey filled with unexpected twists. Instead of fearing the unknown, embrace the power of having a Plan B! Having a backup plan empowers us to navigate uncertainties with confidence. The ability to adapt is a cornerstone of having a robust Plan B. It's not about expecting the worst,...

Virtual Assistants | Anticipatory

At Pūmau Business, our commitment to customer care is ingrained in every aspect of our team's approach. We proactively communicate with our customers, ensuring their evolving needs are not just met but anticipated. Our customers are leaders, so we too must lead.


Our continuous learning culture k...