When Business Operations Start to Hold You Back
You didn’t start your business to drown in inboxes, chase paperwork, work all hours, or constantly feel behind - yet this is where many business owners and teams find themselves.
If this feels familiar, you’re not alone:
- Business systems are scattered or undocumented
- Key processes live in people’s heads
- Admin work steals time from strategy and growth
- Staff changes create disruption instead of continuity
- You know things could run better… but you don’t know where to start
That’s where we come in! Calm, proactive, and already thinking several steps ahead.
The Pūmau Business Difference
More than admin. This is operational peace of mind.
Pūmau means steady, reliable, and enduring - and that’s how our team supports your business.
We don’t just complete tasks. We strengthen how your business operates.
We:
- Anticipate needs before they become problemsthey become problems
- Design systems that suit how you actually work
- Create structure without unnecessary complexity
- Keep operations moving while you focus elsewhere
Think of us as your fractional operations team - quietly keeping everything running in the background.
Fractional Administrative & Operational Services
Our support is practical, proactive, and tailored to your stage of business.
✔ Business administration & executive support
✔ Process mapping and documentation
✔ Workflow optimisation and system clean-ups
✔ Inbox, calendar, and task management
✔ Clean data, organised files, and logical structures
✔ Onboarding and offboarding processes
✔ Project coordination and operational support
✔ Anticipatory service - we spot issues before they escalate
All our services are flexible, scalable, and designed to evolve with your business.
Who We Work With
We support:
Business owners who are stretched too thin
SMEs needing structure without another full-time hire
Founders preparing for growth, change, or scale
Teams wanting smoother operations and fewer bottlenecks
If you value clarity, trust, and reliable support, you’ll fit right in.
How we work
Simple. Supportive. No fluff.
Clarity Chat – We explore what’s working, what’s not, and what’s weighing on you.
- Custom Support Plan – Practical, realistic recommendations aligned to your goals
- Calm Implementation – We get stuck in and keep things moving with a strategic lens
- Ongoing Support – Fractional help that adapts as your business evolves
No long-term contracts. No unnecessary complexity. Just dependable support.
Why choose Fractional Support?
Because you don’t need another employee — you need capability without complexity.
Fractional administrative and operational support offers:
- Lower overheads
- Immediate experience
- Flexible support hours
- No HR burden
- Help when you need it, not when you don’t
It’s a smarter way to resource your business — and your future self will thank you.
About Team Pūmau Business
We’re a small, experienced team of Executive and Operational Leaders who genuinely care about how businesses run.
What we bring:
- Calm, steady energy
- Clear thinking and practical systems
- A proactive, anticipatory mindset
- A lot of aroha for small and growing businesses
We treat your business like it matters - because it does.
