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Pūmau Business Virtual Assistant Business Optimisation

Testimonials

Working with Debra from Pumau as our VA has been an absolute game changer for our business.  From day one, she has been super efficient and incredibly knowledgeable, helping us streamline systems and free up valuable time to focus on growth.  The impact on our business growth has been huge, tasks that used to slow us down are now handled seamlessly and professionally. 
What we love most is that she truly feels like part of the team.  It’s like having a staff member without actually having a staff member in your physical workspace, which works perfectly for us and our small working space. She brings the support, organisation, and expertise we need, without adding pressure to our environment.  We honestly couldn’t imagine running things without her now.
Charlee & Stephen

Debra came to see us when we were looking for online solutions for our office software. Her happy nature and helpfulness of her great knowledge in this area made it simple for us! 

I highly recommend her and her team. Thank you!

Phillippa

Debra worked for my company, Clarus. We needed someone to take over the day to day financial management and administration duties. Debra was a breath of fresh air. She picked up the work off the previous person seamlessly using Skype and phone calls. She quickly implemented new and better processes and streamlined activities using her extensive knowledge of cloud based platforms. I trusted Debra with the financial management of my company and can confidently say I found her to be reliable and honest. She always provided timely information and reports so I knew what was going on. I sold the company and in preparation for sale Debra was fantastic. She helped pull together a vast amount of information quickly which greatly assisted the entire process. I have no hesitation in recommending her.

Edwin

Debra can always be relied upon to exceed your expectations. She works hard, has excellent skills and knowledge and is easy to deal with at all times. She is also highly patient and diplomatic, 

which always comes in handy when dealing with committees and memberships!

Rebecca

Working with Debra and the team at Pūmau has been fantastic. Debra is an absolute guru, so pleasant to work with and always willing to help. We know how to use our system much better as a result of her guidance, and she continues to support us consistently through our ever-changing dynamics.

Megan

Debra helped Dargaville Motors, when we were in a predicament and had no office staff, this was for a short period until a successful applicant could start. During this time, we found Debra to be outstanding and her knowledge of foreign accounting systems was no problem at all to her, actually I wanted her to stay but obviously this was not a consideration.

Lindsay

I am delighted to recommend Debra Metcalfe and her business  Pumau Business Ltd. I have been working with Debra for over a year now. She is professional, willing, and proficient. She’s also fun to work with, so we always enjoy our business engagement. She does what she says she’ll do, when she says she’ll do it. You are in safe hands with Debra.

Mary

Debra makes life easier. She sees what needs doing and gets it done. She also gives great advice, and because of her expertise, that advice can really be relied upon.

Angela

Debra's description of her skills sum her up perfectly - anticipatory, big picture thinker, decisive and creative! I had the pleasure of working with Debra when we were implementing CRM at the business association. The project wasn't going to plan - it was much harder than it should have been! Debra took over the project, she managed to get the internal and external stakeholders all back on the same page, took the time to really understand the needs of the business and how the CRM could improve the engagement with the complex stakeholders. She delivered an end product significantly more effective and efficient than the original spec. Debra is a vital business partner and we have worked together implementing additional business critical projects. Therefore, if you want to streamline your business workflow and productivity, integrate technology into your service offering, or simply need a great virtual assistant - I recommend you reach out to Debra.

Janine