Working in Executive Support, the Pūmau Business Team sees this constantly. Someone leaves. Someone new starts. A “handover” is booked. Everyone assumes that equals full capability. It doesn’t!
Blog
With a fresh buzz in the air and a strong brew in hand, let’s have a straight-up kōrero about keeping that fire in our puku burning hot! Staying lit! Motivated, and ready to smash it in both business and life.
1. Set Realistic, Ripper Goals
Let’s be real, if your goal’s just floating around in y...
I’ve stayed in plenty of hotels, some forgettable, some fabulous, but nothing prepared me for my recent experience at a Hotel in Auckland. What started as a promising stay turned into a lesson in hospitality, accountability, and the importance of listening to ...
I've reflected on what I bring to the table when working with my team and customers and love that I spoke from a similar perspective, way back then. Understanding our customer and how they work is crucial. Technology is great, however it can be even greater paired well and implemented in the best wa...
We recently had the opportunity to check out a new hotel near the airport. It's always a gamble when you haven't seen a property as there are so many things to consider. We loved our stay, it was comfortable, warm and quiet. Checkin was a quick and easy and the service was fabulous and caring.&...
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